Knowledge base

Card payment errors

Six explainers on how an online payment authorization works and why it ends in a refusal: who makes the decision, what 3-D Secure and AVS check, where the difference in the charged amount comes from, how ad platform threshold billing works and which limits apply to a card.

Articles

Explainers in this cluster

Declined payment, step by step

Who really declines the transaction, what sits behind the words «card declined», and the order in which to check your own side.

AVS: the card billing address

What AVS really compares, why the postcode matters more than the street, and how a billing address differs from a delivery address.

Threshold billing explained

Thresholds and billing periods, why the threshold rises, verification holds at linking, and why a threshold charge fails.

A card ready for the transaction

One USD balance, cards in USD, EUR and GBP, loads from $50 and funds returned to the balance at 0%.